Description
Manager, People
SUMMARY
The Manager of People will manage the day- to- day operations of the People Department Team. They will collaborate, partner, and support the Director of People on all human resource functions, programs, assignments and resort activities as deemed necessary to support the business. The main focus of the role is the daily management of the People Department with a pro-active approach and gracious attitude by effectively mentoring, coaching, and developing the People Department Team. This individual will participate as a pro-active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
- Understands and manages the day-to-day operations of the People Department Office
- Provides regular training and mentoring to the People Department team
- Must be highly professional, yet personable, with a strong ability to create meaningful relationships
- Manages associate relations documentation and conducts investigations in accordance with Director of People
- Responsible for handling highly confidential information and ensures company standards and legal compliance are met
- Manages benefits and all decisions regarding associate leave (ADA, FMLA, USERRA, personal, etc.) and is responsible for executing all documentation
- Plans and assists the People Team with the execution of associate recognition programs on a quarterly basis
- Active participant in new hire orientation programs; lead trainer for the Human Resources Department
- Uses outstanding verbal and written communication skills to coach, counsel, advise, mentor and motivate associates and managers at all levels
- Extensively uses human resources information systems to verify data entry accuracy, as well as run necessary payroll and benefit reports
- Attends weekly staff meetings; occasional presentations may be required
- Advanced in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
Requirements
QUALIFICATIONS
- 4-6 years of human resource experience; 3 of which were in an HR leadership role
- Bachelor’s Degree (substitute 1 year of education for 2 years of work experience)
- Must have a diverse human resources background with experience including, but not limited to; employee relations, benefits and compensation, training,
- compliance, and recruitment
- Must have significant employee relations experience at a decision-making level, including experience conducting investigations, coaching, counseling, and handling complaints
- Master’s Degree or SPHR/PHR Certification
- Luxury hotel experience strongly preferred
- Experience working with Workday is a plus
- Travel may be required
PHYSICAL REQUIREMENTS
Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
