Description

The Human Resources Generalist supports the day-to-day operations of the Human Resources (HR) department, with responsibilities spanning from onboarding and offboarding, benefits administration, leave management, internal file maintenance, and the consistent application of company policies and practices.

Reporting to the Director of Human Resources, this role plays a key part in delivering HR services and initiatives including training and development, benefits enrollment, employee engagement events, and internal communications. The Human Resources Generalist also helps maintain a positive and inclusive workplace culture, fostering strong employee relations and supporting staff satisfaction. This position requires a high level of organization, attention to detail, and most importantly, a warm, approachable, and people-focused attitude.

Talent Acquisition & Onboarding

• Assist the Human Resources Director with full-cycle recruitment for assigned positions, including job postings, applicant tracking, screening, coordination of interviews, and candidate communications.
• Create and maintain company-wide job descriptions and write job-posting ads for open requisitions.
• Maintain and update applicant database and manage applicant tracking as part of the recruitment process.
• Partner with hiring managers to ensure an efficient and compliant hiring process.
• Procure background checks and reference checks as part of the hiring process.
• Coordinate and facilitate new hire onboarding, including orientation and system setup, ensuring a positive employee experience.

Employee Relations & Manager Support

• Serve as the Human Resources point of contact for staff for general questions and inquiries, including assisting with benefits, technical issues with Human Resources portals or apps, personnel changes and updates, paid time off, employment verifications, Employment Development Department (EDD) correspondence, workers’ compensation, and other miscellaneous requests.
• Conduct exit interviews and analyze trends to support retention efforts.
• Promote consistent application of policies and fair employment practices.
• Attend and participate in employee relations and disciplinary meetings and investigations. Properly document and file all proceedings.
• Handle employment-related inquiries from applicants, employees, and management, referring complex and/or sensitive matters to the appropriate staff.

Performance Management & Employee Engagement

• Support the administration of performance review cycles, including tracking completion and assisting managers with documentation.
• Assist in goal-setting processes and performance evaluations.
• Contribute to employee engagement initiatives, surveys, and culture-building activities.
• Support recognition programs and employee events as needed.

Compensation & Benefits Administration

• Assist in the administration of employee compensation programs, including market benchmarking and salary adjustments.
• Support annual compensation planning processes as needed.
• Administer employee benefits programs, including enrollment, eligibility, and employee education.
• Manage open enrollment in partnership with HR leadership and external vendors.
• Assist Human Resources Director with administration of the employee benefits program, including advising employees on eligibility and providing support.
• Reconcile monthly benefit invoices and route to Accounts Payable for processing, following up with carriers on any billing problems.
• Partner with Human Resources Director on annual open enrollment process.
• Work effectively and maintain relationships with outside partners such as benefits vendors, insurance brokers, and investment managers.

Leave Administration & Payroll Support

• Manage all leaves of absence for administrative staff and coordinate EDD’s integration of wages with support from Payroll, ensuring compliance with applicable laws (FMLA, CFRA, ADA, etc.)
• Coordinate with payroll to ensure accurate wage integration and leave tracking.
• Partner with Payroll to ensure accuracy of employee data, deductions, and benefits.
• Partner with Payroll to ensure accurate employee data, deductions, and leave integration.
• Support internal and external audits (benefits, I-9, workers’ comp, etc.)

Compliance & Risk Management

• Ensure compliance with federal, state (including California), and local employment laws and regulations.
• Maintain accurate and audit-ready employee records, including I-9 compliance and personnel files.
• Oversee workers’ compensation claims and case management.
• Manage OSHA reporting requirements and safety compliance tracking.
• Track and ensure completion of required employee training (e.g., harassment prevention, workplace safety).
• Assist with audits, subpoenas, litigation support, and agency requests.

HR Operations & Systems

• Maintain and update HRIS systems (Paylocity), including employee data, reporting, and workflow management.
  Support HRIS implementations and system enhancements (recruiting, onboarding, performance modules).
  Generate HR reports and analytics (turnover, headcount, recruiting metrics) to support decision-making.
  Maintain organizational charts and employee directories.
  Manage and update HR SharePoint or intranet content (Employee Resource Center).

Policies, Processes & Continuous Improvement

• Maintain and update the employee handbook and HR policies to ensure compliance and alignment with organizational needs
  Interpret and apply policies consistently across the organization
  Identify opportunities to improve HR processes, systems, and employee experience
  Create standard operating procedures for department processes.
  Maintain company organization charts and employee listings. 

General Administration

• Respond to employment verifications, EDD inquiries, and general HR documentation requests.
• Maintain confidentiality of sensitive employee and organizational information.
• Assist in planning company events, recognition programs, or culture-building activities.
• Generate regular HR reports and dashboards (turnover, headcount, hiring metrics).
• Identify and implement process improvements to increase efficiency and employee experience.
• Perform other duties as assigned.

Requirements

Knowledge, Skills, and Abilities

• Knowledge of various federal and state laws including but not limited to: workplace discrimination laws (ADA, ADEA, EPA, PDA), wage and hour (FLSA), Employee benefit laws (ACA, ERISA, COBRA, HIPAA), leave laws (FMLA, CFRA, PDL), workplace safety/labor laws (OSHA), and wage replacement benefit programs (SDI, PFL).
• Strong skills using Microsoft Office Suite: Microsoft Word, Excel, PowerPoint, Outlook, Teams, Visio.
• Highly organized and efficient; skilled at multi-tasking with good time management.
• Meticulous about detail; thorough and accurate in completing tasks.
• Ability to handle stressful situations and heavy workloads.
• Strong verbal communication skills; exceptional written communication.
• Willing to take initiative and work independently when needed; highly self-sufficient.
• Ability to maintain sensitive information. high level of discretion and maturity. 
• Display professional integrity and sense of responsibility and accountability.
• Willing to be flexible, displaying a pleasant, good-natured, and cooperative attitude.
• Comfortable working in a highly visible role.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• PHR or SHRM certification highly preferred.
• Minimum 5+ years Human Resources experience.
• Experience using HR software and HRIS databases (Paylocity experience preferred)
• General familiarity with payroll processes and procedures.
• Trained in federal and state employment laws and application of Human Resources polices and compliance.
• Proven experience in successful automation/digitalization of human resources processes.
• Experience utilizing SharePoint as a company intranet and file repository.

General Requirements

• Able to sit or stand for long periods of time.
  Able to pick up and move a minimum of 20 lbs.

Working Conditions

• Regular, predictable attendance required as well as evening and weekend work shifts.
• Normal office working conditions: sitting at a desk and computer terminal for long periods of time, typing and computer work, light to moderate lifting.

Benefits

• Comprehensive health, dental, and vision coverage
• Life insurance and accidental death and dismemberment (AD&D)
• Short- and long-term disability insurance
• Flexible Spending Account (FSA)
• Paid sick leave, vacation, and holidays
• 401(k) retirement plan
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The San Diego Symphony is an equal opportunity employer and provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

We are committed to fostering a workplace where every employee has equitable access to opportunities and support, and feels a strong sense of belonging. We encourage individuals of all backgrounds, identities, and experiences to apply.

Salary Description 

$70,000.00 - $82,000.00/annually

Please apply through our website at this link: https://recruiting.paylocity.com/Recruiting/Jobs/Details/4162015