Description

Primary Health Services Center (PHSC), a Federally Qualified Health Center (FQHC), is seeking a detail-oriented and customer-focused Human Resources Coordinator to support the daily operations of the Human Resources Department.

The Human Resources Coordinator is responsible for coordinating recruitment, onboarding, employee records, benefits administration, training, compliance activities, and HR administrative functions while ensuring compliance with federal, state, and organizational policies. This position serves as a resource for employees and applicants and helps foster a positive, mission-driven workplace culture.

Essential Duties and Responsibilities

Recruitment & Hiring

Coordinate recruitment activities for open positions.
Prepare and post job advertisements on approved recruitment websites and professional organizations.
Maintain current job postings and monitor applicant flow.
Review applications and resumes for minimum qualifications.
Coordinate interviews with hiring managers.
Prepare applicant packets and recruitment materials.
Assist with reference checks and employment verifications.
Coordinate pre-employment requirements, including background checks, drug screens, and credential verification.
Prepare new hire paperwork and onboarding materials.

Onboarding & Employee Records

Coordinate new employee orientation.
Maintain electronic and paper personnel files.
Enter required information into state and federal reporting systems.
Ensure employment documentation is complete and accurate.
Maintain job descriptions and obtain required employee signatures.
Monitor completion of required employee evaluations.

Benefits Administration

Assist employees with enrollment in medical, dental, vision, life insurance, retirement plans, and other employee benefits.
Process benefit enrollments, qualifying life event changes, and terminations.
Coordinate annual Open Enrollment activities.
Communicate with insurance carriers, brokers, and retirement vendors.
Respond to employee questions regarding benefits and payroll deductions.

Human Resources Administration

Process employment verifications.
Prepare unemployment documentation.
Maintain HR reports and personnel records.
Monitor required employee health documentation and compliance requirements.
Assist with employee meetings, training sessions, and HR communications.
Prepare reports and collect information requested by leadership.

Compliance

Assist with compliance related to HRSA, OSHA, HIPAA, employment laws, and organizational policies.
Maintain confidentiality of employee information.
Support HR compliance audits and accreditation activities.
Assist with Federal Tort Claims Act (FTCA) documentation as assigned.
Maintain required HR records in accordance with federal and state regulations.

Employee Support

Answer employee questions regarding HR policies, benefits, leave, and employment procedures.
Assist employees with HR forms and documentation.
Promote excellent customer service and professionalism in all interactions.

Other Duties

Participate in professional development and continuing education.
Attend required staff meetings and training.
Perform other duties as assigned.

Requirements

Minimum Qualifications

Associate degree in Human Resources, Business Administration, Healthcare Administration, or related field required; Bachelor's degree preferred.
Minimum of five years of Human Resources experience.
Healthcare or Federally Qualified Health Center (FQHC) experience preferred.
Knowledge of employment laws and HR best practices.
Strong computer skills, including Microsoft Office Suite.
Experience working with Human Resources Information Systems (HRIS) preferred.

Preferred Qualifications

Candidates with experience in any of the following are strongly preferred:

Healthcare Human Resources
Federally Qualified Health Centers (FQHCs)
HRSA-funded organizations
Benefits administration
Healthcare recruitment
Credentialing support
Onboarding and employee engagement
HR compliance
HRIS systems
Professional certifications such as SHRM-CP or PHR are preferred but not required.

Knowledge, Skills & Abilities

The successful candidate will possess:

Excellent organizational and time management skills
Strong attention to detail
Excellent written and verbal communication skills
Ability to maintain strict confidentiality
Strong customer service skills
Ability to manage multiple priorities
Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Ability to work independently and collaboratively
Strong problem-solving skills
Commitment to accuracy and compliance