Description

Basic Function:

Directs the Labor Relations function and staff, which includes negotiation, implementation, and administration of the bargaining unit labor agreement, including interpretation and intent of the Labor Agreement terms. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties:

• Administers the labor agreement by providing guidance, direction, application, and interpretation to managerial and supervisory employees in contract disputes, Memorandum of Understandings (MOU’s), grievances, and all employee actions affecting or affected by the labor agreement.
• Guides and monitors issues from represented employees and administers METRO's policies, procedures, and guidelines.
• Reviews and updates the union employee work rules as needed.
• Plans and advises METRO management regarding labor agreement negotiations.  Acts as the principal spokesperson of METRO's negotiations teams in all union labor agreement negotiations.
• Acts as principal METRO representative in contact with the Union on all matters pertaining to disciplinary actions, promotions, demotions, transfers, separations, layoffs, wage adjustments, and grievance/arbitration hearings.
• Performs personnel administrative functions of direct report staff (e.g., training, supervising, work assignments, timesheets, performance evaluations, etc.) for the purpose of maintaining necessary staffing, enhancing productivity of staff, and ensuring necessary department outcomes are achieved.
• Assists managers in counseling and disciplining represented employees.
• Develops and implements training to managers on labor issues and trends, including administration and facilitation of the labor agreement, disciplinary and grievance processes, contract interpretation, leave polices, etc.
• Assists in preparation of arbitration hearings, lawsuits, and bargaining unit labor agreement negotiations.
• Responsible for the oversight and preparation of grievance reports, disciplinary action reports, Labor Relations weekly reports, and other SAP reports as needed or requested for special projects.
• Conducts surveys of other transit properties on wages, benefits, and special issues for the Union as needed.
• Participates in new hire orientation.
• Provides excellent customer service to METRO internal and external customers.
• Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency’s Public Transportation Agency Safety Plan (PTASP).
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.

Requirements

Education Requirement:

Bachelor’s degree in Human Resources, Business Administration, Labor Relations, or related field required.

Years & Experience Required:

Minimum of eight (8) years’ experience in a Human Resources environment with emphasis in labor relations, including a minimum of five (5) years management experience, preferably in a unionized environment.

Knowledge & Skills Required:

Excellent communications (written/verbal) skills.  Strong problem-solving abilities, judgment, and decision-making skills. Strong interpersonal and excellent customer service skills.  In-depth knowledge of policies and practices in Labor Relations, negotiation strategies, job bid regulations, classifications, and policies concerning wages.  Human Resources certification (i.e., PHR, SPHR, SHRM-CP, SHRM-SCP) is preferred.

Additional Information:

The Metropolitan Transit Authority of Harris County, Texas, has a zero-tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information, or disability.