Description
Position Title: HR Operations Manager
Location: Washington, DC, United States
Department: People Operations Admin
Description:
Job Description
Reporting to the Chief People Officer, the HR Operations Manager role plays a key part in the design, management, and execution of total rewards strategies that enhance the employee experience across the full hire to retire lifecycle. This role oversees the day to day administration and operations of all employee benefits programs, payroll oversight, and related HRIS maintenance.
This position evaluates benefit plans for quality, cost effectiveness, compliance, market competitiveness, and employee satisfaction, while also identifying opportunities to enhance or introduce new programs. The Team Leader provides analytical and technical expertise to support program delivery, collaborates on broader strategic HR initiatives, and partners closely with internal stakeholders to ensure alignment with organizational goals.
The role leads HR professionals responsible for benefits administration, wellness, and payroll, fostering a collaborative, solutions oriented environment. Ultimately, the HR Operations Manager is instrumental in shaping a positive workplace culture and ensuring that total rewards programs effectively support organizational priorities and employee needs.
Responsibilities
Payroll and Benefits Administration:
- Oversee payroll administration, ensuring timely and accurate processing in compliance with applicable laws and organizational policies.
- Lead the design, implementation, and communication of competitive benefits packages that enhance employee satisfaction and retention and oversee the administration and daily operations of employee benefit programs, including benefits enrollment, leave administration, HRIS entry, and quality control. Monitor benefits utilization, manage vendor relationships, and ensure compliance with regulatory requirements.
- Oversee the organization's wellness initiatives to ensure strategy supports ACC's employees and is aligned with the overall total rewards strategy.
- Manage the organization's retirement plans, assist CPO with the Employee Investment Committee, and coordinates the annual 403(b) audit to ensure compliance, accuracy, and effective plan governance.
Oversee administration of the Leave program.
Compensation Strategy and Administration:
- Partner closely with Chief People Officer and Team Leader, HRBP & Recruitment to support the development, implementation, and upholding of a competitive compensation strategy that attracts, motivates, and retains employees.
- Partner with Chief People Officer to oversee the compensation structure, including base pay, bonuses, and incentive programs, ensuring internal equity and market competitiveness.
- Collaborate with HR Business Partners to conduct fair and comprehensive compensation analyses, ensuring alignment with industry standards, internal equity, and organizational objectives.
Administer salary surveys and other HR-related surveys.
Team Development and Management:
- Lead, mentor, and develop a high-performing HR team, ensuring they possess the necessary skills and resources to deliver effective HR services.
- Set clear goals, provide ongoing feedback, and conduct performance reviews to ensure team members are aligned with organizational objectives.
Foster a culture of continuous learning and professional growth within the HR department.
HR Programs:
- Partner with HR team and business leaders to uplift strategies that enhance the employee experience across every stage of the hire to retire lifecycle.
- Manage third party interactions related to employment verifications, unemployment insurance, and workers' compensation.
- Ensure ongoing EEO compliance by partnering with third party providers to maintain up to date federal, state, and local labor law postings, and supports related reporting, documentation, and communication processes.
- Collaborate with HR colleagues and business leaders to review, update, and enhance employee handbook policies, ensuring clarity, consistency, legal compliance, and alignment with organizational values and practices.
- Perform additional duties and contributes to special projects as assigned.
Qualifications
Required:
- Bachelor's degree in a related field
- Minimum 7-10 years of HR experience, including benefits administration and hands on HRIS work (ADP HR Perspective preferred), with at least 3 years overseeing Benefits and Payroll.
- Strong knowledge of employment laws and regulations (EEO/AAP, FLSA, FMLA, ADA, ERISA, Title VII, COBRA, etc.).
- Proven ability to lead and execute complex projects.
- Advanced proficiency in Microsoft Office, particularly Excel.
- Exceptional written and verbal communication skills with the ability to influence and engage stakeholders at all levels.
- Strong interpersonal skills with a collaborative, customer focused approach and the ability to build trust across teams.
- Demonstrated ability to maintain confidentiality and exercise sound judgment.
- High attention to detail, accuracy, and strong analytical and problem solving capabilities.
- Ability to thrive in a fast paced environment and manage multiple priorities effectively.
Desired:
- Master's degree
- PHR designation or SHRM-CP certification
About Us:
About Us
At the American College of Cardiology, we bring our hearts to work.
We are a 500-person organization dedicated and committed to our mission to transform cardiovascular care and improve heart health for all for more than 75 years. When you join our team, you become part of a culture that envisions a world where science, innovation and knowledge optimize cardiovascular care and outcomes.
Every day, we are committed to supporting our more than 60,000 members and their patients around the globe and in doing so, ensure our staff have a positive environment of teamwork, collaboration, professionalism and excellence. To learn more about why ACC has been recognized as a great place to work, please visit our site, www.acc.org/jobs.
What We Offer:
ACC values all members of our College family, including ACC staff. As the foundation of the organization, ACC staff enjoy world-class benefits and a culture of work-life balance. Our benefit offerings include insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options), generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays), tuition assistance and a very competitive 10% retirement contribution after a year of service, and much more! You can visit our careers site for an overview of our full offerings. Please note that these offerings may change at any time.
ACC believes in fair and equitable pay. Multiple factors are taken into consideration when we determine what salary to offer a selected candidate. These factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, as well as internal equity, market, and business considerations. Our salary ranges differ based on the cost of labor in the local market where the job will be performed.
The salary ranges for will vary based on the local labor market; ACC's Recruitment Team will be able to provide more information to candidates during initial discussions.
EEOC:
ACC is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. All employment is decided on the basis of qualifications, merit and business need. Equal Opportunity Employer, including individuals with disabilities and veterans. ACC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact Katie Sarreal, HR Business Partner at ksarreal@acc.org or (202)375-6351.
Salary Range: 105,000-125,000
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