Description
OverviewVNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it's basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community.VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to developand advance your skills, whether you're early in your career or an experienced professional.
What We Provide
- Attractive referral bonus opportunities
- Generous paid time off(PTO), starting at20daysof paid time offand 9 companyholidays
- Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
- Employer-matched retirement savingfunds
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs)for healthcare and dependent care
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career advancement
- Internal mobility, CEU credits, and advancement opportunities
- Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
- Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children andfamilies
- Assistswith obtaining andmaintainingclients' entitlements, including Medicaid, Public Assistance, SSI as well asassistingwith problems related to housing orutilities
- Interviews clients and significant others, whenappropriate,in order toobtain personal histories and to understand the social and emotional factors related to the client's mental healthproblems
- Participates in frequent active engagementwith families to engage them in receiving services andassistsin empowering them to take the steps necessary to maximize their quality oflife
- Develops inventory of resources that will meet the clients' needs asidentifiedin the assessment process
- Advocates for andassistsclients inutilizingadjunctive community resources. Arranges transportation andaccompaniesclients to appropriate facilities/agencies, asnecessary
- Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services
- Collaborates with interdisciplinary team members to discuss care needs andidentifysolutions to support clients/consumers/members
- Attends planning meetings with service providers to coordinate serviceplans
- Initiates written (including clinical and progress notes) and verbal communications, and ensuresthat all patient record keepingis in compliance withagency, state,cityand federalrequirements
- Participates in agency and community programs and education, asrequested
- Participates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings asrequired
Qualifications
Licenses and Certifications:
- Valid driver's license (i.e., license matching state of residence) required
- Credentialed family peer advocate preferred
Education:
- Bachelor's Degree in social work, health and human services or a related field preferred
- Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred
Work Experience:
- Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required
- Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required
- Bilingual skills may be required as determined by operational needs
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
Job ID: ba5122c0-ff9549522365e2844033f9e3d44afda3
