Description

        Program manager for U.S. disability plan

              Monitor, evaluate and project plans’ financial performance

              Manage program vendor including performance against KPIs and resolution of service issues

              Evaluate, project financial impact and negotiate annual contract renewal including fees, KPIs and associated fees at risk 

              Analyze current trends, recommend and project financial impact of plan design changes

              Support HR Representatives and employee through the transition of STD claims to LTD, as needed

              Negotiate and maintain current contracts

              Ensure ongoing plan compliance including analysis and implementation of legislative changes and issuance of Summary Plan Descriptions, Summary Material Modifications and accuracy of annual Form 5500 (for 4 separate business units)

              Ensure all DOL deadlines are met to protect the tax-protected status of the plans 

              Maintain and audit authorized PACCAR user system access as appropriate

           Benchmarking, design and cost projection of leave programs

           Manage Corporate Benefits email box; research and respond to questions from HR Representatives and employees

           Review and approval of qualifying event benefits changes – follow established rules and procedures; research prior determinations to ensure compliant and consistent administration of plan 

           Complete annual ACA reporting

           Serve as disability and leave programs subject matter expert for HR Representatives and employees                                                                 

        Resolve difficult and sometimes complex escalated problems

        Develop and conduct training on benefits regulations, best practices and administrative procedures

        Resolve HR Representative questions, on FMLA and other municipal leave programs with a high level of accuracy 

        Other duties as assigned

Requirements

Qualifications

To be successful in this role, you will need:

        2-3 years of experience in a related role

        Data analytics experience and strong knowledge of Excel

        Current understanding of legal and regulatory compliance requirements related to benefit plan compliance 

        Outstanding attention to detail

        Excellent communications and relationship building skills

        Strong organizational skills and ability to effectively manage competing tasks

        Ability to confidently present in front of groups

        Ability to maintain a high level of confidentiality when necessary

        Ability to work independently with regular supervision 

        Proficiency using Microsoft Office (including Word, Excel, PowerPoint and Access); PowerPoint and Excel skills must be demonstrated as part of the selection process

Education

        Bachelor's degree in Business Administration, Human Resources or related field.

        HRIS system experience required, SAP experience preferred.

        CEBS, CBP, aPHR, SHRM-CP or similar designation preferred

        MBA desirable